Privacy Policy
Thank you for reading Dancr AI’s Privacy Policy. We aim to explain—in plain language—what information we collect, why we collect it, how we use and share it, and the choices you have. Some legal wording is still necessary where regulations require it.
Our privacy principles
To honor our commitment to respecting and protecting your privacy, we follow these principles:
- We identify what personal information we collect and seek consent where required before collection, use, or disclosure.
- We collect personal information only for identified purposes and limit collection to what is reasonably necessary.
- We use and disclose personal information for those purposes (or as you consent, or as law permits), and retain it only as long as needed.
- We work to keep personal information accurate, complete, and up to date where appropriate.
- We protect personal information with safeguards appropriate to the sensitivity of the information.
- We strive to be transparent about our practices and to respond when you ask questions or exercise your rights.
- We are accountable for our handling of personal information and welcome feedback about this Policy and applicable law.
1. Where this Privacy Policy applies
This Privacy Policy applies to our websites, downloadable or mobile applications, cloud-hosted features, marketing pages, support interactions, and other services we operate (collectively, the “Services”). We link to this Policy where it applies.
2. Information we collect
We collect information in three broad ways: you provide it, it is collected automatically when you use the Services, and we receive it from third parties in limited circumstances.
2.1 Information you provide directly
- Contact and identity: name, email address, organization, role, phone number (if you choose to share it), and the contents of messages you send us.
- Account and billing: account identifiers, subscription plan, billing address or postal code, payment references, invoices, and tax identifiers where required.
- Content you submit: prompts, chat messages, uploaded documents (including PDFs), images, audio, video, attachments, and metadata embedded in files you upload.
- Preferences: settings such as language, notification choices, and feature toggles.
2.2 Information we collect automatically
When you use the Services, we collect certain technical and usage information, including:
- Usage information: features used, clicks, searches, session duration, approximate timestamps, referral URLs, crash or error reports, API call patterns (where applicable), and similar telemetry needed to operate and improve the product.
- Device and environment: device type, operating system and version, browser type and language, screen resolution, IP address (which may indicate coarse location), carrier or ISP information (for mobile), and diagnostic data when the app experiences a crash or performance issue.
- Identifiers: cookies, local storage tokens, software identifiers, and similar technologies used for authentication, security, analytics, and remembering preferences.
2.3 Information from your device with permission
Some features require access to device capabilities. We request permission where your operating system requires it, and you can revoke access in device settings.
- Camera and photo library: if you capture or choose images, we access only what you submit for processing.
- Files and storage: to import documents you select or to save exports.
- Microphone: only if you use voice input features that explicitly require audio capture.
2.4 Information from third parties
- Payment processors: status of transactions, limited billing details, and fraud signals (such as Apple App Store receipt data).
- Authentication or workplace integrations: basic profile details from an identity provider when you choose to sign in.
3. Cookies and similar technologies
Like most online services, we use cookies, pixels, local storage, session tokens, and related technologies. These help us authenticate sessions, remember preferences, measure traffic, understand feature usage, and deliver security.
We may use first-party and third-party analytics tools to understand aggregate usage trends. Analytics data may be combined across users so that it does not reasonably identify any individual.
4. Payments and billing data
We use PCI-compliant third-party payment processors (such as the Apple App Store billing mechanism and Stripe) to collect and process payments. We do not store full payment card numbers or CVV/CVC on our own servers. We may retain transaction references, subscription status, billing history, and information needed for accounting and taxes.
5. How we use information
We use personal information for the following purposes (and as otherwise described at collection or allowed by law).
5.1 Provide and improve the Services
- Create and maintain accounts, authenticate users, and deliver features such as tutoring, image generation, video creation, and document analysis.
- Process prompts and content you submit through AI or media pipelines hosted by us or subprocessors.
- Complete purchases, manage subscriptions, and send transactional messages.
- Debug, maintain reliability, optimize performance, and develop new features.
5.2 Safety, security, and integrity
- Detect, prevent, and respond to fraud, abuse, spam, malware, and credential stuffing.
- Investigate violations of our Terms of Service or policies and enforce our agreements.
5.3 Photos, media, and sensitive processing
If you upload photos or videos that contain faces or similar biometric characteristics, we process such content only to deliver the features you invoke (for example, stylization, segmentation, or tutoring assistance). We apply minimization and retention limits. We do not sell biometric templates derived from your uploads.
5.4 AI processing and model improvement
Unless we clearly disclose otherwise and obtain any consent required by law, we do not use your private chats or confidential uploads to train models for unrelated purposes in a way that associates outputs with your identity. We may use aggregated, de-identified, or sufficiently anonymized data to measure quality and improve reliability.
6. How we share information
We share personal information in the circumstances below.
6.1 Third-Party AI Services
To power core features such as AI-assisted tutoring, contextual reasoning, image generation, and video creation, Dancr AI transmits specific data to third-party AI services (including industry-standard providers such as OpenAI, Anthropic, and specialized media generation models).
- What data is sent: We share only the data required to generate the requested output. This includes your text prompts, chat messages, uploaded documents (including PDFs), images, audio inputs, video clips, and embedded file metadata.
- User Permission: We strictly ask for your explicit, affirmative permission within the application before sharing any of your personal data or content with these third-party AI services.
- Data Protection: We confirm via contractual agreements that all third-party AI partners with whom we share data provide the same or equal administrative, technical, and organizational protection of your personal data as stated in this Privacy Policy.
6.2 Service providers (processors)
We use vendors for hosting, content delivery, databases, security, email delivery, analytics, payment processing, customer support tooling, and AI inference infrastructure. They process data on our instructions and under contractual confidentiality and security obligations.
6.3 Business transactions
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction.
6.4 Legal and safety
We may disclose information if we believe in good faith that disclosure is reasonably necessary to comply with law, protect safety, investigate fraud, or protect our rights.
We do not sell your personal information for monetary consideration.
7. Cross-border data transfers
We may process and store information in the United States and other countries where we or our service providers operate, implementing appropriate safeguards where required.
8. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise rights, email support@nano-owl.com.
9. How we protect your information
We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
10. Data retention
Retention periods vary by data category and legal requirements. Account data is kept as long as the account is active. Content submitted for AI processing is retained only as long as needed to provide the feature.
11. Children’s privacy
Our Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children without appropriate parental or guardian consent where required.
12. Changes to this Privacy Policy
We may update this Policy from time to time. We will revise the “Effective date” at the top and provide additional notice where required.
13. How to contact us
Questions about this Privacy Policy or our privacy practices: support@nano-owl.com.